Repairs and Maintenance

Find useful information about our repairs and maintenance procedures.

Repairs and maintenance updates

Find out more about our repairs and maintenance service updates, current issues and our future plans for maintenance at our properties.

Grounds Maintenance & Cleaning

View the communal cleaning and grounds maintenance for our general needs properties.

Rent and Service Charges

Depending on what type of property you own, you might pay rent, service charges or administration costs.

Claiming Benefits

Everyone needs help once in a while, and the benefits system is there to help people when they’re not working, can’t work or are on a low income.

Elim Household Assistance Fund

The Household Assistance Fund is there to provide small one-off sums to customers experiencing short term financial difficulties.

Your Home

View our checklist for moving home to make sure don't forget anything.

Your Customer Portal

- Coming Soon -

Information & Policies

Find policies and documents all in one place.

Statutory Compliance

Find our how we keep our residents and contractors safe.

Our Performance

View our progress so far.....

Get Involved

Find out how to get involved.....

Customer Scrutiny Group

Find out more about our brand new customer scrutiny group, which will be made up of Elim Housing Association customers.

Complaints & Feedback

For complaints and feedback please fill in the contact form under this link.

Report ASB